Client Service Representative
Are you driven to help people? Do you have excellent communication skills and energizing attitude? Are you a friendly, empathetic individual with a strong dedication to the tasks at hand? If you identify with these criteria, we need someone like you. Our company is undergoing groundbreaking expansion and we need more outstanding representatives!
What Client Service Representatives do:
- Provide clients with professional customer service and care.
- Make customers feel welcome and valued
- Direct clients to the appropriate departments when necessary
- Conduct inbound and outbound correspondence
- Ensure that all necessary procedures are completed with integrity and compliance
- Previous customer service experience is a must
- Keen listening; ability to absorb and interpret information
- Excellent communication and articulation skills
- Ability to adapt and respond to different types of characters
- Analytical and problem solving skills
- Experience with Microsoft software product package (Word, Excel, etc.)
- Pronounced sense of professionalism and client stewardship
Why Nationwide Student Loan?
- Inclusive and friendly office culture
- Become a member of a dynamic team
- Thrive and expand your skills in a lively company culture
- Make a difference in the lives of people across the country
- Career growth and personal development
- Paid health-related time off
- No shift bidding
- Competitive salary
Come be a part of an exciting team and form the heart of our Nationwide Student Loan family by helping people all around United States!
Nationwide Student Loan provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Nationwide Student Loan complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nationwide Student Loan expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Nationwide Student Loan’s employees to perform their job duties may result in discipline up to and including discharge.